How to Add a Shared Mailbox - Outlook

Click on File



2) Click on Add Account


 
3) Fill out the information as seen in the screenshot (if you are trying to add a different e-mail address, please do not put con.sheridanfaxes and instead add the mailbox you are trying to add)

4) Outlook may take a moment to configure your mail server settings…



5) A popup box will appear requesting YOUR CREDENTIALS. Delete the mailbox name and add your personal e-mail address.

                                             

6) Restart Outlook for changes to take effect


7) Locate the mailbox to ensure it is there